Thread: Nokia Bb5 experts plz help..Phone startup failed, contact retailer...?

I bought e65...I checked there in shop working fine...In home, i was trying to reset the original setting but default security code was changed already..So several codes i tried but nothing happened...After an hour i changed the sim..As soon as i changed the sim, i got this error "phone startup failed, contact retailer" after 2,3 seconds "simcard is not valid" appears"...
So i,m very upset coz i used this e65 only an hour..
What,s the reason plz tell me..
And how can i easily resolve it without cost...I mean(by updating software,by bb5 free unlocker or universal sim)

Plz reply i,m vry upset plz

......No one reply yet.....Where they are..?

Originally Posted by Naveed4u

Plz reply i,m vry upset plz

your phone simdata corrupt..try hard format '*star+greencall buton+numba 3+power on'.,if cntact service stil ther,then u must repair with any spl repair tool program like mobileEX 3.2...I thnk i have answerd u sumwer sumtym ago

hey,hard reset ur phone by pressing 3 * call {green} key with power button keeping phone on, keep pressing till it goes off and restarts, then release power button keeping 3 * call {green} key pressed until phone starts completely.now u have done.if your phone asks for lock code,use company code 12345 ,but doing hard reset first you backup your data ,otherwise u will lost all data